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Four ways to engage. One senior delivery standard.

Every ViitorCloud Enterprise engagement is scoped around the system you need to build, modernize, remediate, or operate. We define the outcome, name the date, write acceptance criteria into the SOW, and staff the work with senior practitioners.

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Fixed-scope SOWs · Senior pods · Outcome in the SOW
In one paragraph

Clients engage ViitorCloud through BUILD, MODERNIZE, REMEDIATE, or OPERATE. Each engagement is scoped with acceptance criteria, a named delivery shape, and senior practitioners, with the outcome written into the SOW.

The four shapes

Pick the shape that matches where your system is today.

The shape determines the rhythm, the pod, and the commercial model. Every shape is staffed by senior practitioners and scoped to an outcome written into the SOW.

01
BUILD
New system, new capability, new market.
3 to 6 months · fixed scope · senior pod

A new system, a new capability, or a new market that does not exist yet. We run a fixed-scope production build with senior practitioners on every workstream, not a discovery phase that bills by the hour. You get a system that runs in production, not a prototype that needs a second project to finish.

Scope
Whole system from architecture to go-live
Team
Architect plus senior pod on every workstream
Acceptance
Acceptance criteria in the SOW, tested at handover
02
MODERNIZE
A constrained, aging, or plateaued system.
fixed scope · cutover plan · your team embedded

A system that worked at one scale and now constrains the business. We replatform, upgrade, or replace it against a fixed scope, with a cutover plan and your team embedded so the knowledge stays with you. Where operating reality demands it, we run a zero-downtime cutover.

Scope
Replatform, upgrade, or replace against a written plan
Team
Senior pod with your engineers embedded
Acceptance
Cutover plan and parity criteria signed before switch
03
REMEDIATE
Audit finding, failed pilot, broken workflow, runaway bill.
4 to 8 weeks · outcome in the SOW

An audit finding, a failed pilot, a broken system, or a deadline that is not moving. We run a tight 4 to 8 week technical fix against a fixed deadline, with the outcome written into the SOW. Senior practitioners only. No ramp-up, no learning on your time.

Scope
Targeted fix scoped to the severity of the finding
Team
Senior practitioners from day one, no ramp-up
Acceptance
Outcome written into the SOW against a fixed deadline
04
OPERATE
A production system that must be run and governed.
from $12K–$15K/mo · 12-month rolling

A system in production that needs to be run, tuned, governed, and improved without you growing headcount to do it. A rolling retainer gives you senior capacity that owns the discipline: monthly optimization, governance, and continuous improvement against a scope that grows with you.

Scope
Run, tune, govern, and improve a live system
Team
Standing senior capacity, no new headcount for you
Acceptance
SLA, monthly review, and a scope that grows with you
Commercial model

We are accountable to a number, not to an effort.

BUILD, MODERNIZE, and REMEDIATE are fixed-scope engagements priced to the outcome in the SOW. OPERATE is a rolling retainer. No time-and-materials drift, no junior pyramid billed at senior rates.

Shape
Commercial basis
What that means
BUILD
Fixed scope
3 to 6 months. Priced to scope. Senior pod on every workstream.
MODERNIZE
Fixed scope
Priced to scope, with a cutover plan and your team embedded.
REMEDIATE
Fixed deadline
4 to 8 weeks, scoped to severity. Outcome written into the SOW.
OPERATE
$12K–$15K / month
12-month rolling retainer. Run, tune, govern, and improve without growing headcount.

Specific figures for your engagement are named on the scoping call and written into the SOW. We do not commit to a number we cannot defend.

30 minutes · senior practitioner · candid fit assessment
The document

What every SOW includes.

01

Outcome and acceptance criteria

The result we are accountable for, written as criteria you can test against. Not an effort, a number.

02

Named delivery shape

BUILD, MODERNIZE, REMEDIATE, or OPERATE, named in the document so expectations are unambiguous.

03

Fixed scope and milestones

What is in, what is out, and the milestones each is accepted against. Change is handled by a written change order, not a surprise.

04

Senior staffing

The practitioners on your pod are named. The architect who scopes the work stays through delivery.

05

Security and audit-evidence expectations

What we will produce for your auditors and how. Since 2009 and ISO 27001 certified, so audit evidence is a deliverable, not an afterthought.

06

Handover terms and anti-lock-in

How the system transfers to your team, including a clean transfer option. We earn the next engagement. We do not trap you in it.

The first call

A senior practitioner, not a salesperson.

Step 01

A senior practitioner reviews context

The person on the call has shipped systems like yours and can interrogate the problem.

Step 02

We name the shape and a rough range

Whether this is BUILD, MODERNIZE, REMEDIATE, or OPERATE, and roughly what it costs.

Step 03

If it is not a fit, we say so

And where we can, we point you to who is. Thirty minutes is enough to know.

The pod

The people in the SOW are the people doing the work.

200+ senior practitioners across three continents, working in pods sized to the system, not to a margin target.

Practitioners with production scars

Senior people who have run systems in production, hit the failure modes, and fixed them.

The architect stays through delivery

They stay accountable to the outcome.

No junior pyramid

The people in the SOW are the people doing the work.

Handover & anti-lock-in

We earn the next engagement. We do not trap you in it.

Runbooks and documentation

Operating runbooks, architecture documentation, and the decisions behind them.

Pairing, not a doc dump

We pair with your team through the transition.

Clean transfer option

You can take full ownership at handover. No proprietary dependency that forces a renewal.

FAQ

Questions buyers ask before they engage

Anything else, email the practice.

A senior practitioner, not a salesperson, reviews your context for about thirty minutes. They tell you honestly whether the work is a BUILD, MODERNIZE, REMEDIATE, or OPERATE engagement, and roughly what it costs. If we are not the right firm, they say so and point you elsewhere where they can.

Scope is written into the SOW as an outcome with acceptance criteria, a named delivery shape, defined milestones, and an explicit in-scope and out-of-scope boundary. Change is handled through a written change order.

That is what a REMEDIATE engagement is for. A 4 to 8 week technical fix against a fixed deadline, staffed with senior practitioners from day one and with the outcome written into the SOW. No ramp-up period billed to you.

No. We build against your existing stack and standards. Our engagements include a clean transfer option and anti-lock-in handover terms.

Yes, and that is the default. Handover includes runbooks, documentation, and pairing, plus a clean transfer option.

BUILD and MODERNIZE are fixed-scope, typically 3 to 6 months, priced to scope. REMEDIATE is a 4 to 8 week fixed-deadline fix. OPERATE is a 12-month rolling retainer from $12K–$15K per month.

Tell us what you need to build, modernize, remediate, or operate.

Thirty minutes with a senior practitioner is enough to name the shape, name a rough range, and tell you honestly whether we are the right firm. If we are not, we will point you to who is.

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